ARE YOU BLOG WORTHY? GET THE MOST FROM YOUR POST

Is Your Blog Worthy?

Getting the Most from Your Post

If you don’t have a blog, build one. It’s easy using blog modules that plug in to your existing site. Then start posting content. Then get listed in blog directories. Then keep it fresh. Oh man, that’s a lot of work – especially when this is your second job!

Blogs build traffic and keep it coming back. However, too many site owners either don’t maintain a blog or don’t promote it for maximum benefit. So, here are some tips from your web host provider on maximizing the usefulness of a blog.

Post Your Thoughts on Topic-Related Sites

One way to get noticed, especially by those in the know, is to make posts on other topic-related blogs. You can provide your URL so that readers who find your astute insight are able to follow the trail back to your blog archives.

Blog Archives

And speaking of blog archives, keep a good one. Sort each blog post by date and general subject, i.e. conversion optimization. Unless you’re a great writer with plenty of time on your hands, good content is expensive to develop. Think of blog content as a commodity. An asset for you and others interested in what you have to say.

Stay Focused

And speaking of what you have to say, stay on topic. If your readership (whether 10 or 10,000) turns to you for certain information, meet expectations. If you occasionally go off on a tangent expressing your political views, for example, you’ll lose readership.

Keep It Unique

A change in the Google algorithm will be the topic of the week, and virtually every webmaster blog and forum will be crammed full of erudite opinions on the affect this change will have. In other words, they’ll be so much written on a major topic, you can afford to cover something else. And get noticed.

Make it Attractive

It’s human nature to become bored easily on the dynamic web where things change faster than you can say “keyword stuffing.” So, paragraph after paragraph of text is going to bore even the most dedicated reader or subscriber.

Add some relevant images. Charts and graphs. Eye candy to maintain the reader’s interest. Skip the endless pages of “just” text.

Perform Regular Blog Analysis

Good tracking software will tell you which posts are popular with visitors and which get passed over for whatever reason. Use these metrics to more specifically target the wants and needs of your readers.

The things you want to measure regularly are: number of page views, time spent on site and the source (link) and destination of the reader after leaving your site (do they go to the site or bounce off to another site?). Regular metrics analysis will provide concrete data to demonstrate whether your site blog is performing to expectations.

Write Like You Talk

This is the best advice any blogger or writer will ever receive. Something happens to people when they sit down at the keyboard to write the next blog entry. They become walking thesauruses. They use big, impressive words and long, run-on sentences. Don’t. That kind of writing is great for a master’s dissertation but it does nothing for the readers (except bore them).

Blogs as Linkbait

Some posts are better than others. Market your best posts only. Posts can be tagged and show up on human-based search engines like digg.com and del.icio.us – sites where readers determine how good you are. Don’t oversell every blog entry you write. You’ll start to pickup negative user feedback when readers have seen your post everywhere, or it’s a so-so post.

Blogs make great linkbait (a reason for another site to link to your site) but your efforts to “sell” your content to expand your presence may blow up and backfire with readers and search engines alike.

Use High Traffic Days to Build Your Reputation

When one of your posts is front page news on digg.com or reddit.com, you’re going to see a lot more blog traffic that day sniffing out this high quality linkbait. Use these days, when your traffic jumps 100%, to build on a good thing. Immediately follow up with top-of-the-line posts – as good as the one tagged by enough readers to make it to the top of user-driven search engines. This will establish you as an authority, and your site one worth visiting for the latest.

Don’t Hide Your Blog

Your blog is designed to create stickiness and/or to provide something to subscribers. So, make it easy for users to access your blog. All tags, of course, link to the blog. But, do you have a big, well-labeled blog link on your home page? Is there a BLOG button on the navigation bar? If not, there should be. Make it easy to find your blog and more visitors will find (and read and return because of) it.

Don’t Host Your Blog on a Separate Domain

Some site owners do this to keep things simple. Business side. Blog side. But they’re missing a critical benefit of maintaining a blog (in a subfolder) as a sub-section of their primary domain. Blogs attract all kinds of good stuff. Links, improved PR, “buzz,” new readers and customers (showing up as more traffic in SERPs) offers to contribute to other blogs and so on. Maintain your blog as a section of your main domain to get all of the benefits that come with maintaining a blog.

Start the Conversation

Blogs should generate discussion among readers. They should provoke readers to add a comment – good, bad or indifferent. But what if your posts don’t elicit any response? What should you do?

Shill. Fake it. Salt your posts with a comment or two. Many readers are shy about leaving the first post but will happily jump in once they see what other posters have said. There’s nothing deceitful in starting a conversation – one that grows your site’s popularity.

An up-to-date blog – one that contains useful information for a particular market segment – is a great way to build site traffic and to maintain customer or subscriber interest. But, there are certainly things that every blogger can do to increase readership and squeeze out a few other benefits from blog building. After all, it’s time consuming. You might as well get all you can out of the time you invest.

Later,

Webwordslinger.com

Seven Tips For Selling To The Rich

Seven Tips to Reach the Rich:

Marketing to the Luxury Consumer

There was a time when the world wide web was NOT the place to sell $100,000 diamonds or fine works of art. It was a place to shop for books, a few music downloads and maybe buy some electronics gear. The luxury consumers, the ones with the resources to buy at Tiffany’s without so much as a second thought, weren’t going to buy their diamond tennis bracelets at higgenbottomsjewelrywarehouse.com where the motto is: “If we don’t say ‘howdy’ your purchase is free.” That type of hometown marketing doesn’t work with those for whom money is no object.

And isn’t that the perfect customer? For all of us?

The Nouveau Nouveau Riche

There’s a new species of luxury buyer. This isn’t old Harvard or Yale money. This is wealth created by the class nerd who developed a software company that he sold for $500 million when he was 25 years old! (Who’s laughing now?) This new demographic is usually a professional, well-educated, two incomes, money in the bank and discretionary income at his or her disposal.

Reaching this market segment requires an understanding of the motives that drive these individuals to purchase – especially to purchase on line. From you.

Prestige and Indulgence

These deep pockets buyers are usually driven by the fashionistas – the media segment that tells us what’s hot (just ask Paris) and what’s not. They’re shopping, not just for a winter coat, but a signature statement – a statement that’s made by wearing designer clothes, for example.

You can buy a warm winter coat at LL Beans for less than $100 but where’s the prestige in that? Instead, this market segment looks for the designer label. The coat won’t keep them any warmer but it does exude prestige and indulgence – because of that designer label.

To reach this market segment, brands must be created and presented in a luxurious manner. Brand names count, whether it’s clothes, appliances or automobiles (especially automobiles).

It’s Not About the Money – Most of the Time

Most of us look for sales, squirrel away money in our IRAs and worry whenever the stock market hiccups. Not so with those who enjoy true financial freedom. When you’ve got millions, a market blip isn’t worth fretting over. So, the natural appeal to site owners to emphasize low prices – a natural selling point for the run-of-the-mill consumer (me) – doesn’t carry any weight with the luxury buyer. In fact, it works against the sale.

There’s a promotion concept called ‘velvet rope marketing’ – marketing designed to appeal especially to the well-to-do. We all recognize the turquoise Tiffany’s box and there’s no such thing as an entry level Jaguar. They’re all pricey.

However, today’s luxury, online buyer is just as likely to visit the Target website as the Tiffany site. It makes sense. These buyers may still look for sales on name-brand cookware at Target because cookware doesn’t have as much power to make a strong, personal statement as a $1,000 Gucci hand bag.

So how do you create a site that appeals to this new breed of online buyer? Here are some suggestions.

How To Convert the Luxury Consumer

1. Perception is reality to this demographic. Consider the coat example above. The LL Bean coat is made well and will last forever. However, the perception is that LL Bean sells to the masses, which they do. And I love my Bean parka.

Create the perception of elegance with a well designed home page and stylish product pages. Create a site free of AdWords and affiliate links. That is NOT what velvet rope marketing is about. Instead, think elegance, distinction and pampering.

2. Speak the language of the buyer. In this case, your buyers know fashion, they know prestige and they recognize the importance of making an independent statement. So, despite the fact that many of these buyers will only purchase brand names, they’ll mix and match brands to create their own, unique signature look. So, no men’s suit buyer is going to go 100% Hugo Boss or Ralph Lauren. That would indicate that the buyer is a slave to fashion.

3. So, build a site that let’s the luxury consumer mix and match from different product pages to see how the whole ensemble works. It’s these kinds of useful, upscale features the new, luxury consumer appreciates. It shows you understand them, their needs and drives and your site is designed to accommodate those needs and drives.

4. Offer special services. Buying services, for example, indicate a velvet rope level of customer care. Buyers provide birthdays and other important dates, provide the gift recipient’s profile, likes and dislikes and you take care of the rest. You, or your professional buyer, picks out the item, elegantly gift wraps it and makes sure it’s delivered on time to the right person.

This ‘concierge’ service can extend in other directions. Using a customer’s previous buying history, you can make gift suggestions for certain people for whom the buyer has previously purchased. Subtle but very effective.

5. Provide a toll-free number and make sure your customer service staff is well rehearsed with complete scripts to manage any contingency. Your phone staff should be courteous, alert and – this may hurt a little – they should also be given the training and authority to make decisions.

The upscale customer doesn’t want to hassle while the client care rep gets approval from a supervisor (who may or may not be available at the moment). This affluent buyer wants answers and resolutions to his or her problems. A well-trained and trusted staff can deliver this level of service routinely. (BTW, client care reps should be U.S.-based and available 24/7.)

6. Hit the mark every time. Track orders, ensure prompt shipment, include an easy ‘return kit,’ including pre-printed return label so all the buyer has to do is affix the return label to the shipping box over the mailing label. Simple and that’s what affluent buyers are looking for.

7. Provide lots of site space for product images. Clothes should be photographed using a model so the buyer can see the outfit or piece of clothing on a human, not floating in front of negative space. Don’t skimp on product pictures. They should be properly lit and shot, which means if you don’t know one end of a fill light from another, hire a pro to snap product pictures for upload.

This is a newly-defined demographic – one driven by the media with TV shows about Hollywood glam and glitz and who’s showing in NYC this week.

Know your brands. Know the motivations of this status-conscious buyer, provide the personalized service these buyers expect in the brick-and-mortar shops they frequent (too bad you can’t offer them a latte while they try on the latest from Europe) and create a site that has the look and feel of fashion chic and online professionalism.

Remember, it is absolutely NOT about the money so play down cost and play up style, distinctiveness and the message broadcast to the rest of the world by the products you sell.

I have arrived.

Having touble hitting your demongraphic sweet spot? Drop me a line and let's target your marketing with laser precision.

Webwordslinger.com

10 Tips To Lower Your Bounce Rate

A site’s bounce rate is a measurement of the number of visitors who stopped by the site but immediately clicked off to another site, aka, bounced. There are lots of reasons web users boing from one site to another, which means there are lots of things you can do to lower your bounce rate and keep visitors on site long enough to convert.

Here are ten tips to help you take the spring out of your web site.

1. Don’t assume the visitor lands on the home page. A visitor can enter from a number of access points. For instance, by conducting a search for a A324 converter, the visitor might land on the product page for said converter. (There’s no such thing, btw.)

This means that many different pages may be the doorway to your site so treat each page as a home page. Read on for design suggestions from your web host.

2. Keep critical information above the fold. Above the fold is an old newspaper term that described the newspaper’s front page “above the fold.” This is where the most important (or sensational) news is placed in newspapers today.

In website terms, above the fold is everything seen by the visitor without the visitor having to scroll – prime site space. Your most important information should appear here. A recent study on how different groups of people use the web showed that the 50 and older crowd don’t scroll as much as their web-wise grandkids so if you want it read, keep it above the fold.

3. Web users scan your site pages from upper left to lower right. So, what visitors first see in the upper left corner of their browsers will often determine if they stay or boing, boing, boing.

4. Create compelling headlines. “Who else wants to make a million dollars before bedtime” and other web clichés do not compel visitors to stick around to read your long-form, Dan Kennedy template sales letter. Headlines create interest among human readers and search engine spiders who recognize headlines as important text. So make your point in and add keywords to headlines.

5. Layout your home page in a three column format. Using three columns, you can create three headlines above the fold. If two headlines don’t capture the attention of the visitor, maybe the third one will.

Again, also useful in optimizing your site so make sure to build keywords into your headlines to keep everything in sync and max the utility of both the site text and your top tier keywords.

6. A picture IS worth a thousand words. A visual image (not just text) above the fold naturally draws the eye and attention of visitors so a small image or an image banner is helpful in breaking up blocks of text, and starts off the visitor slowly. A walloping pile of text, no matter how compelling, isn’t going to appeal to those “on-the-fence” visitors looking for a specific service, product, message or arcania.

A couple of points. First, if you’re using a photo, make it a photo worth seeing – a photo that instantly delivers your site’s message. Google “pre-fab homes.” You won’t see innocuous clip art. You see beauty shots of the prefab on a snowy evening with a warm fire going in the fireplace. So don’t waste pixels. Maximize every one.

Charts and graphs are a terrific way to transmit a lot of information in the blink of an eye. You can write pages of text testifying that your stock picking formula is the best, or you can create a chart showing your online portfolio delivering gains of 150% a year. A chart showing rising value (whatever the product or service) makes a strong statement very quickly.

Charts and graphs are also useful in making complex information more accessible to the reader. Your typical visitor won’t read through pages and pages of company financial statements but s/he will make a buying decision based on proof in image form.

7. Make navigation simple enough for a well-trained chimp. If the visitor is confused, even for a moment, you’ll see a bounce. Life is too short to “figure out” how this works. We’ve grown extremely impatient in the digital age and if it even LOOKS hard, boing.

Keep your navigation bar in the same place throughout the site and provide the option to return to the home page from every page of the site. A visitor may get lost and want to start over, learn more or use the links on the homepage to further explore the site.

8. Appeal to the drives of your ideal buyer. Needs-driven buyers have already determined that they’ll make a purchase and pay a lot if the purchase meets their needs. For example, there are a million books for sale on the web telling you how to avoid foreclosure “even if the sheriff is knocking on the door!!!!”

Okay, now that’s a needs-driven buyer. Facing foreclosure. Sherriff at the door – that site visitor will pay $99 for an e-book download if s/he believes the product provides (or is) the answer to his or her foreclosure problems. That’s a needs-driven buyer – a prospect who needs what you market – products or services. These buyers are less concerned about how cool and stylish your site is, how many interactive features it has and so on. These people are looking for solutions and benefits.

Other on-line shoppers are more casual in their buying habits. For example, many browse the web to comparison shop for prices and then run off to the big box store to make the actual purchase. Or, they just may bounce to a competitor site to make their online purchase. It’s a very fickle marketplace. But…

… if something catches the eye and addresses the drives of your demographic bulls-eye, your bounce rate decreases quickly. This means:

• Know your target demographic. Describe your perfect buyer.

• Know your products – inside and out.

• Know the motivations of your ideal buyer – need, the desire for prestige, acceptance, to be part of something larger (to belong) – what motivates your buyer? Example? A site selling acne cures should appeal to the consumer’s natural drive to improve his or her appearance in order to better “fit in.” The human desire to belong and to be accepted is what fuels the cosmetics industry, the fashion industry and other “personal signature” industries.

So, the owner of the acne cure site can create three distinct headlines that address the drives of buyers of skin care products and place them above the fold: (1) Look Better The Natural Way, (2) Why Dermagel Really Works and (3) Stop Covering Up – three headlines aimed with laser precision at a site selling acne cures and other sensitive skin care products.

9. Real information. Not sales hype. If site visitors discover useful information that will directly benefit them on each search engine accessible page of your site, they’re much more likely to stick around and learn a little something.

Sure, if you’re operating on razor-thin margins and “Low Cost” is your prime selling point (WE BEAT ANY PRICE ON THE WEB) then that needs prominent, “can’t-be-missed” display on the home page – somewhere. But to lower your bounce rate, add a little informational content or a big link to your site’s information bank, blog or archives. There’s plenty of opportunity to make a sale once the visitor has begun to explore your site for additional, useful information.

10. Don’t follow the herd. 6,000 new websites hit the W3 each and every day. There are over one billion active websites worldwide. And if your online sporting goods warehouse site looks like every other sporting goods warehouse site you’ll continue to see a higher than acceptable bounce rate. You’ll never get your bounce rate to zero. All you can hope for is to lower it.

One last humbling fact: the average web user decides whether to stay on a site or move on in less than six seconds. Six seconds!!! That’s how long you have to compel the visitor to stay on your site before bouncing off to some other site.

Six seconds. How can your site grab attention in just six seconds? That’s the challenge we all face as site owners. Need some suggestions on keeping visitors on site longer? Drop me a line or give me a call and let's see why they're bouncing.

Webwordslinger.com

Selling Services: What are the Benefits?

I was looking at snow blowers last week, reading through the literature and trying to compare specs of different models. I don’t know squat about the tech specs of snow blowers, but tell me “this model can shred a big block Chevy engine” and I’m sold. 

I get to see a lot of really bad web sites – sites that are struggling under the weight of too many keywords in two short a body of text, headlines with keywords crammed in with a shoe horn and complete, bot optimized text – boring.

But even today, there are website owners (and I assume designers) who develop sites that employ ineffective marketing text, leading to microscopic conversion ratios. The reason?

Features. Lists of them. In every snow blower tri-fold there was a long list of tech specs. And I suppose if you use a snow blower at work it might come in handy to learn a little about what these numbers mean. Probably not.

 

Sell Benefits Not Features

All of my snow-blower options come with an emergency STOP feature. Good. Very good. Ummm, why?

Well, it turns out the automatic stop feature prevents the machine from starting accidently while you’re unclogging the blades. Now NOT having your arm ripped off is a benefit anyone can understand. So, instead of just providing the feature, be sure to cover the benefits.

Service Providers and Product Merchants

If your client site sells products, it’s pretty easy to cram a product description into 60 words and provide a benefit or two: Ideal for the Heavy Runner; When security is a must, etc. These coupled with a professionally shot product picture usually provides all the information the prospect needs to make that all-important buying decision.

Not so much with service providers – every business from accounting services to chiropractics. In these cases, it’s essential to not only list service offerings but also the benefits delivered by these service offerings:

After completion of the Advantotex Morale Seminar, you will see:

• an immediate drop in absenteeism  

 

• fewer expensive turnovers of C-level managers

 

• improved communication and cooperation between departments

 

Sure, you’d include a syllabus, target audience and other useful information that demonstrates your value – quantifies it if possible: “Average 198% increase in productivity within six months of implementation.” Sweet.

But list features and specs; highlight benefits. You just can’t assume the reader will make that critical connection between service offering/feature and “What’s in it for me?”

So sell the benefits and let those who need to understand the tech specs figure out if this is a good purchase or not.